Home Care Services in Castro Valley, CA

As a home health and hospice provider, I have been working with Francesca for many years. Now she has brought her expertise and experience to Hillendale Homecare. They are extremely reliable, have friendly staff, and always are providing extremely high quality of care and they have been around for many many years. They are an asset to our patients at One Health Home Health and Hospice. Our patients are extremely happy with the service that their caregivers provide, and always are cared for the proper way, and family members can be assured that their loved one is cared for as if they were doing the care themselves. Grateful for Francesca and her team at Hillendale.

We are very happy with the overall care and responsiveness we have had with the Hillendale team. From the intake process, to matching our needs with the appropriate caregiver for my husband's care. They are kind, compassionate and caring. We were very happy with all the services they provided to my husband.

As a fiduciary I'm often in need of bringing in caregivers for my clients. Hillendale never fails to provide quality care and their administrative support team is top-notch. The communication is great and I never have to worry about my clients.

Exceptional Care When It Mattered Most. Hillendale provided outstanding 24/7 care for my cousin, who lived alone in Berkeley. As someone managing his care from 1,800 miles away, I cannot overstate how exceptional their service was in every respect. Hillendale was able to staff qualified caregivers on just one day's notice of hospital discharge. Throughout his care, I received detailed shift reports documenting medications administered, meals consumed, specific care provided, and household tasks completed. This comprehensive communication gave me peace of mind during an incredibly difficult time. Keri, the care manager, was in daily contact with me and always accessible when questions arose. The individual caregivers went above and beyond, proactively recommending adjustments to keep my cousin safer and more comfortable. The Hillendale team worked seamlessly with the hospice staff, demonstrating both expertise and compassion in providing the specialized care required. In my cousin's final hours, Keri was at his bedside and facilitated a phone connection so I could say my goodbye. I'm grateful for her thoughtfulness in making that final conversation possible. Thank you, Keri, and thank you, Hillendale, for making an impossibly difficult situation manageable through your professionalism, compassion, and thoughtful care.

Working with Hillendale Home Care has been such a rewarding experience. The team truly cares about both the clients and the caregivers. They provide great support, excellent communication, and always go above and beyond to make sure everyone feels valued. I'm proud to be part of an agency that genuinely makes a difference in people's lives. Thank you Hillendale.