Testimonials

I recently had total hip replacement surgery and needed someone to take me to and from the hospital and be with me for the following 48 hours or more if needed. The caregivers from Hillendale were exceptional. Violetta picked me up promptly very early on the day of my surgery, stayed with me through admittance, picked up my post-operative medications, joined me in recovery to go over my post-operative care instructions, drove me home and helped me until Hakuna relieved her for the overnight shift. Hakuna was just as attentive and professional during the overnight hours. She would hear me get out of bed and was immediately there to help. Violetta and Hakuna were with me for 48 hours and were both exceptionally professional and helpful. Jean relieved Hakuna after that, but by now I was getting around quite well and no longer needed much help. However, Jean was eager to help in any way and was a great companion. All three ladies were extraordinary companions and caregivers. I would highly recommend Hillendale Home Care to anyone needing their specialized services.

Hillendale Home Care is full of compassionate and patient home care aides. My family and friends. They offer a variety of services customizable based off of an individual's or family's needs, so it's really worth trying it out if you're in need of a home care aide. I would truly recommend this company to my family and friends.

Truly Exceptional Care and Compassion. Every single person we interacted with at Hillendale—starting from our very first call—has been compassionate, communicative, organized, honest, and deeply supportive. If you find yourself in the incredibly difficult position of needing in-home care for a loved one, we can say without hesitation: Hillendale is the best in the East Bay. Their team and caregivers showed our grandmother, and our entire family, an extraordinary level of empathy and kindness during one of the darkest and most emotional times in our lives. Their caregivers bonded with our grandmother immediately—offering not just support, but true companionship: encouragement, warm conversations over coffee, shared stories, and even soothing hand and foot massages. They've been flexible and responsive with schedules, staffing, and changing needs. Their professionalism is matched only by the genuine heart they bring to this work. Hillendale has been worth every single penny, and we are so grateful for the peace of mind and comfort they brought to our family.

Francesca, Gabriella, and the team of caregivers at Hillendale are wonderful. They all showed such compassion to my parents and to me when organizing care and caring for my dad when he started hospice at home. Each caregiver was respectful, helpful, and friendly. Gabriella went above and beyond her duties to make sure my parents and I felt supported and she made herself available to us 24/7 for questions and concerns. I believe that the Hillendale team helped my dad get strong enough to where he has now regained some independence in terms of personal care and getting around the house. My family and I are very grateful to this amazing team of caregivers.

The staff is kind and courteous. When the time comes for my own caregiver, Hillendale will be my first call.

Hillendale Home Care provided outstanding care to my 95-year-old mother in the last stages of cancer. They responded quickly, deployed excellent people who were always on time, always considerate, and always confident and skillful. They also worked really well with our hospice providers, making the whole difficult experience gentle and effective.

I can't say enough about the amazing Hillendale staff! My brother Brian Cooley had a major stroke back in 2017… he was only 52 at the time. His whole life changed dramatically that day. It takes a very special kind of person to come out mobily every day and offer a smile and a shower, a fresh set of clothes. My brother is a very social, kind person and the stroke has limited his ability to get out. He so enjoys and appreciates all that Hillendale does for him, we all do. The staff are kind, patient, thorough, safering, professional, trustworthy, consistent, always on time, full-of-heart kind of people and we are forever grateful for their service to those in need. Thank you! Sincerely, Cristin Schump.

Hillendale is an amazing company. They helped my family and I so much when we needed to get a caregiver for my grandmother. We first spoke with Laura and she was so understanding and helped explain the whole process to us. Our caregiver has been nothing but great and so helpful. I would recommend Hillendale, Laura and their caregivers to anyone who is looking for help with a loved one.

5 Stars! Highly Recommend Hillendale Home Care. I couldn't be more pleased with the exceptional care my loved one received at Hillendale Home Care. From the first consultation, their team made us feel like family, offering personalized and compassionate care every step of the way. The caregivers are professional, attentive, and truly go above and beyond to ensure comfort and safety. I've seen a remarkable difference in my loved one's well-being since we began care here, and it brings peace of mind knowing they are in such caring hands. Highly recommend Hillendale Home Care to anyone looking for top-quality, reliable home care services.

If you are looking for a company that is accommodating, professional and extremely caring, Hillendale Home Care is for you. I won't go into detail but I had a not-so-typical request for care. Kim did everything to fulfill my needs. I can't praise them enough.

Kim and her staff are amazing. Not only does my 93-year-old mother feel safe and secure, I do also. If you have any questions just call Kim and she'll take care of it immediately. Hillendale is friendly, accommodating and professional. Five stars and more.

I had a really positive experience working with Hillendale. Kim did a thorough job explaining how the service works and was warm and compassionate as well as professional. She is a responsive communicator and checked in often to see how things were going with the caregivers. We used several of their caregivers and they were professional, experienced and attentive. Between the quality of the company and the quality of the care staff we couldn't have been happier with choosing Hillendale.

Hillendale Home Care Santa Rosa – there are no words to fully express my gratitude to the Hillendale Home Care organization for the professional and compassionate care they provided to my mother during August and September 2025! The staff's flexibility and dedication were exceptional! I could definitely count on them! They worked with me every step of the way! The attention to detail in caring for my mother was remarkable! The care notes were an excellent communication tool for everyone! We were able to meet my mother's every need—especially as things changed quickly! The leadership at Hillendale Home Care Santa Rosa is truly special and extraordinary! They listen to the needs of their clients and don't hesitate to go above and beyond! They ensure the caregiver is a great match for your loved one! I highly recommend Hillendale Home Care Santa Rosa! They are people you can genuinely trust with those you love and cherish most! It was the best decision my mother and I made on August 3, 2025! Mom passed away on September 15, 2025! Hillendale Home Care Santa Rosa was genuinely a blessing to me and remains a great source of support.

Consummate professionals. I was impressed with how quickly they found the perfect caregivers for my parents. This is a tough business, but these are kindring people.

Exceptional Care and Compassionate Service! Hillendale Homecare has been an absolute blessing for caregivers and families. From the moment you reached out, their team was responsivering, and truly listened to your needs. The caregivers are not only professional and skilled, but also incredibly kind, patient, and respectful. It gives you such peace of mind knowing your loved one was in such capable and compassionate hands. What really sets Hillendale apart is their dedication to personalized care and their strong communication. They were always available to answer questions, make adjustments, and ensure your expectations were exceeded every step of the way. If you're looking for dependable, trustworthy, and high-quality in-home care around Contra Costa, Alameda, or Sonoma County, I highly recommend Hillendale Homecare. They genuinely care — and it shows in everything they do.

We feel incredibly fortunate to have found Gita R. to support my mom over the past several months. From day one, her warm and calm presence brought comfort not only to my mom, but to our entire family. She has a natural ability to create a peaceful environment, even on the most challenging days, and her gentle approach helped my mom feel safe, understood, and respected. Her flexibility has been invaluable. Whether adjusting schedules, shifting routines, or stepping in with short notice, she always does so with patience and positivity. It's clear she genuinely cares about the people she supports--not just their physical needs, but their emotional well-being, dignity, and comfort. Her compassion runs deep. She listens, encourages, and connects in meaningful ways. We consistently saw a difference in my mom's mood and confidence after time spent with her. She treated her not simply as a responsibility, but as someone worth knowing, laughing with, and truly caring for. We are sincerely grateful for the kindness, dependability, and professionalism she brought into our lives. I would highly recommend Gita to anyone seeking thoughtful, steady, and heartfelt care for a loved one. She made a difficult chapter easier, and we'll always appreciate the warmth she shared with our family.

My experience with Hillendale HomeCare has been positivering and passionate.

I have been working with Hillendale for a while now and it has been such a rewarding experience. From day one, the team has been incredibly supportive and welcoming. All of the office staff truly care about both their caregivers and clients, making it a positive and compassionate environment for everyone. I've had the opportunity to grow my skills, connect with amazing clients, and feel genuinely appreciated for the work I do. The communication is always clear, the scheduling is flexible, and there's a real sense of teamwork here. I'm grateful to be part of a company that truly values compassion and quality care. I wholeheartedly recommend Hillendale to anyone seeking a supportive place to build a caregiving career or to those looking for trusted care for their loved ones.

As a home health and hospice provider, I have been working with Francesca for many years. Now she has brought her expertise and experience to Hillendale Homecare. They are extremely reliable, have friendly staff, and always are providing extremely high quality of care and they have been around for many many years. They are an asset to our patients at One Health Home Health and Hospice. Our patients are extremely happy with the service that their caregivers provide, and always are cared for the proper way, and family members can be assured that their loved one is cared for as if they were doing the care themselves. Grateful for Francesca and her team at Hillendale.

We are very happy with the overall care and responsiveness we have had with the Hillendale team. From the intake process, to matching our needs with the appropriate caregiver for my husband's care. They are kind, compassionate and caring. We were very happy with all the services they provided to my husband.

As a fiduciary I'm often in need of bringing in caregivers for my clients. Hillendale never fails to provide quality care and their administrative support team is top-notch. The communication is great and I never have to worry about my clients.

Exceptional Care When It Mattered Most. Hillendale provided outstanding 24/7 care for my cousin, who lived alone in Berkeley. As someone managing his care from 1,800 miles away, I cannot overstate how exceptional their service was in every respect. Hillendale was able to staff qualified caregivers on just one day's notice of hospital discharge. Throughout his care, I received detailed shift reports documenting medications administered, meals consumed, specific care provided, and household tasks completed. This comprehensive communication gave me peace of mind during an incredibly difficult time. Keri, the care manager, was in daily contact with me and always accessible when questions arose. The individual caregivers went above and beyond, proactively recommending adjustments to keep my cousin safer and more comfortable. The Hillendale team worked seamlessly with the hospice staff, demonstrating both expertise and compassion in providing the specialized care required. In my cousin's final hours, Keri was at his bedside and facilitated a phone connection so I could say my goodbye. I'm grateful for her thoughtfulness in making that final conversation possible. Thank you, Keri, and thank you, Hillendale, for making an impossibly difficult situation manageable through your professionalism, compassion, and thoughtful care.

Working with Hillendale Home Care has been such a rewarding experience. The team truly cares about both the clients and the caregivers. They provide great support, excellent communication, and always go above and beyond to make sure everyone feels valued. I'm proud to be part of an agency that genuinely makes a difference in people's lives. Thank you Hillendale.

Top of the line home care provider! I highly recommend to family, friends and people on the street. The staff are easy to reach, very knowledgeable and understand the care needs of our elderly and family.

We love Hillendale! Their caregivers are amazing women and men who truly take exceptional care of my mom. They are very accommodating with our scheduling needs. They go the extra mile and highly recommend them!