What Makes Hillendale the Best Home Care Agency in the Bay Area
Most Awarded in the Bay Area
We don't ask families to just take our word for it. Hillendale has been independently recognized by Activated Insights, Diablo Magazine, SFGATE, Oakland Magazine, Inc. 5000, and CommunityVotes; more honors than any other home care agency in the region.
Best of Home Care – Provider of Choice
(Activated Insights, 2026), awarded to agencies that meet a high bar for client satisfaction based on independent interviews
SFGATE's Best of the Bay Area
Best Senior Living Provider, winner two years in a row!
Diablo Magazine's Best of the East Bay
Winner two years in a row!
Best of Oakland Magazine
Best Home Care Services for Seniors
CommunityVotes Santa Rosa
Platinum winner in both Home Health and Home Support Services, two years running!
Inc. 5000
Named to the list of America's fastest-growing privately-held companies three years running
Trusted by the Bay Area's Leading Health Systems
When a patient is discharged and needs help at home, hospitals and health systems only refer families to agencies they trust. Hillendale is a preferred home care partner for hospital discharge planners, skilled nursing facilities, and rehabilitation centers across the Bay Area. If you're navigating a hospital discharge, you're already choosing an agency the medical community relies on.
The Hillendale Difference
Awards and referrals tell you what others think of us. These are the specifics of that experience.
Dedicated Client Care & Staffing.
A lot of agencies hand you off to a call center once care starts. At Hillendale you get a consistent Care Manager for ongoing support, plus a scheduling team focused on seamless coverage.
What this means for you
You're never re-explaining your family's story to a stranger. One person already knows it, and is looking out for you.
Rigorous Caregiver Training.
Credentials on paper aren't the same as being ready for the job. Every Hillendale caregiver is trained to our standards before their first shift, not just checked off a licensing list.
What this means for you
You can trust whoever walks through your door on day one, not hope they figure it out.
Employees, Not Contractors.
Some agencies staff through independent contractors, which limits oversight and accountability and puts the liability and burden on clients. Our caregivers are W-2 employees: insured, bonded, and directly accountable to us.
What this means for you
If something's ever not right, there's someone accountable, not a gap between you and a contractor.
Real Care Plans, Regularly Verified.
A care plan written once at the start of care and never revisited doesn't reflect how your loved one's needs actually change. We build plans around real needs and reassess them regularly, verified in-home, not just on paper.
What this means for you
A change in your loved one's needs gets caught early, not after it becomes a crisis.
Locally Owned & Led.
Decisions about your family's care shouldn't be made by a corporate office in another state. Hillendale is locally owned and led by industry veterans with over 30 years of experience.
What this means for you
When you call, you're reaching someone who knows the Bay Area and can make a decision on the spot, not wait on approval from an office in another state.
Fully Bonded, Insured, and Screened
Every caregiver is fingerprint-screened and approved through the U.S. Department of Justice, so you know exactly who's coming into your home.
What this means for you
You can open your door with real peace of mind, not just a background check on paper.
What Families Say
Awards are one form of proof. The families we've worked with are another. We’re proud to have a 4.9+ average rating on Google and 4.6+ on Yelp.
Truly Exceptional Care and Compassion.
5 Stars! Highly Recommend Hillendale Home Care.
Hillendale never fails to provide quality care and their administrative support team is top-notch.
Serving Families Across the Greater Bay Area
Hillendale provides in-home care across Contra Costa, Alameda, Marin, Monterey and Sonoma counties, from Walnut Creek to Santa Rosa to Carmel-By-The-Sea.
Frequently Asked Questions
Contact us for a complimentary assessment, and we'll help you understand your options and build a care plan suited to your family's needs.
Look past the sales pitch to the operational details: are caregivers W-2 employees or contractors, is there a consistent point of contact managing your care, is the care plan actually reassessed over time, and is the agency independently recognized by third parties rather than just self-described as "the best."
Yes. Hillendale has received more independent awards and recognitions than any other Bay Area home care agency, including honors from Activated Insights, Inc. 5000, SFGATE, Diablo Magazine, Oakland Magazine, and CommunityVotes Santa Rosa.
The biggest differences are structural: Hillendale caregivers are employees, not contractors, every client has a consistent Care Manager, and Hillendale is locally owned and led rather than run from an out-of-state corporate office.